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SFS has being working very closely with AVIVA Insurance Turkey since 1994. All the agencies, banks, branches, central office and call center of AVIVA Turkey are working in an integrated CRM based environment...

  Stramar can integrate with CTI products. When a call is received, the related customer data can be sent to the Contact Center screen. To be able to make this possible, the customer number should be taken via IVR or the name and surname of the customer should be stated before connecting the call to the operator.
For more information info@sfs.com.tr