Sfs
          Home
 
 
SFS has being working very closely with AVIVA Insurance Turkey since 1994. All the agencies, banks, branches, central office and call center of AVIVA Turkey are working in an integrated CRM based environment...


  Stramar Activity is used to manage sales, service and marketing activities. It can be used alone by itself and together with Stramar Central Customer Information System as well as with Stramar E-Form and Stramar Contact Center to manage the workflow within the organization. CRM oriented business workflow management has many advantages for the institutions and it enhances intra-institutional Contact Us whilst accelerating  the relationship with other institutions.   It is designed to improve the workflow among the business units, with the detailed internal security mechanisms. Banks, Insurance Companies and other big corporations can manage the processes among the branches, channels, and central offices with Stramar Activity. Stramar, can operate according to the needs in one single unit, multiple units and with related external institutions via Internet.

  In Activity Management, each user has an agenda. Stramar identifies the user the minute he/she log in, with his/her unit and superior. The superiors can follow the related agendas according to the defined hierarchy. The user can give the authority to see, change and delete the items in the agenda to other users. He/she can follow the activity items historically while surfing in the calendar. The activities can be categorized according to the needs, they can be given hierarchy and distributed among topics, categories and sub-categories. The users can assign activity to each other. An automatic or manual e-mail mechanism is available to send notice when an activity is started or finished. There are special definition screens in Stramar for this property. There are also follow up screens for continuing and accomplished activities. Continuous activities can be created automatically.


For more information info@sfs.com.tr