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SFS has being working very closely with AVIVA Insurance Turkey since 1994. All the agencies, banks, branches, central office and call center of AVIVA Turkey are working in an integrated CRM based environment...


 Stramar, designed to manage intra and extra institutional business workflows in a CRM oriented way, gives the company has the opportunity to manage the process using forms, with Stramar E-Form. Electronic forms can be defined on an activity basis, according to the company needs.

For example, customer interviews can be followed by activities in Stramar Activity, whereas with Stramar E-Form the company can design customized interview forms. All the information in the forms can be defined in such a way to derive reports out of the data. The execution of the forms can be defined with the Form Designer. For example, you can prepare a questionnaire via Form Designer. BTI Kernel, the main architecture under all SFS products, and SFS Script Language can guide the user to fill out the correct data to the forms, guided error messages, help tools, indexes help the user to create customized guidelines by designers like a programmer.   There is no need to be a computer programmer to define a form to the system.

This way the company can manage the business workflow, add new forms, change current forms and coordinate the whole process. Stramar can adopt itself to the business workflow of a specific institution. The information about who filled the form, which unit it belongs to, which customer it is about, who is the demander, can be found on the form. Stramar E-Form, works in full integration with other Stramar products.

For more information info@sfs.com.tr