Strategic Functional Systems

Insurance Suite

SFS E-BPM is a platform that provides a front office, central office and service which establish all business processes of all market sector companies (sales, service, central office etc.) and the intercommunication of these processes. This platform eliminates the need for e-mailing within the institution.

E-BPM Products as whole set have the following features

Specialized Insurance BPM Solution
  • Fully integrated with SFS Insurance Solution Modules
  • Applied Business Processes in Insurance Companies
Customization Capabilities
  • Event and rule based architecture
  • Electronic forms & documents - Implement forms like Request & Change Form
  • Implement own business rules with Winsure Designer
Workflows
  • Automatic / Manual Process
  • Serial / Parallel Processes
  • Reminders & Notification
Performance & Control
  • Process Monitor
  • Hierarchial Activity Reports
  • Analysis Reports (e.g.Survey Analysis)
Tasks Follow Up
  • Personal Organizer (Electronic Agendas, Calendars, Personalized Views)
  • Pool Users
  • Automatic Assignments
  • Cancellation request of a VIP customer with a high value portfolio
  • Responsible File Manager or Claim Adjuster in Claims
  • Automatic Tasks (After Sales Calls in 6th Month & After Sales Visit in next year)
  • Tasks Delegation
Human Centric
  • Follow customer contacts & dialogues from all service points
  • Follow contacts for all entities
  • Follow incoming & outgoing documents
Integration Capabilities
  • Integration with External Systems - Consultancy Business - AR/AP Integration (Agresso or Other)
  • Email, SMS, Fax integration throughout business processes

Clients

Magdeburger Sigorta
Gulf (GIG) Sigorta
Quick Sigorta
Sompo Japan
Türk Nippon Sigorta
Cardif
HSBC
Liberty Sigorta
Ray Sigorta

Brochures / Datasheets

Business Process Management (BPM) Center
Download Brochure

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If you are interested in learning more about our solutions please contact us.
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Related Products

Insurance Suite
Claim Center
Reinsurance Center
Billing Center