What are Business Process Insurance Management Systems (SFS E-BPM)?

Business Processes Insurance Management Systems is a Corporate Workflow Management Platform that provides the communication of all business processes (sales, service, head office, etc.) of insurance companies with each other and with the elements in their ecosystem, in an integrated manner with central systems. It eliminates the need for e-mail within the organization and makes processes traceable and measurable.

What Features Do Business Processes Have in Insurance Management Systems?

Customized Insurance E-BPM Solution

Full integration with SFS Insurance Solution Modules Applicable business processes in different sectors and fields, especially insurance companies

Customization Capacity

Event and rule based architecture Customizable forms and contents Freedom to implement your own business rules with SFS Designer

Workflow

Automatic / manual processes Serial / parallel processes Reminders & notifications

Performance & Control

Process monitoring Hierarchical activity reports Analysis reports (eg survey analysis)

Mission Tracking

Personal editor (agenda, calendar, personalized view) Pool users Automatic assignments Cancellation request of VIP customer with high value portfolio Responsible file manager or appraiser Automated duty (after sales calls within 6 months & visit next year after sales) Mission transfer

Human Axis

Follow-up of customer communication & dialogues from all service points Communication tracking for all businesses Incoming & outgoing document tracking

Integration Skills

Integration with external systems, including consulting activities Integration support for SFS systems and external systems such as stakeholder management, policy management, collection management, claims management, reinsurance management E-mail, SMS, fax integration in business processes