Business Process Insurance Management Systems (SFS E-BPM)
SFS E-BPM is a Process Management System that enables insurance companies to identify, define, assign and continuously monitor their business processes.
What are Business Process Insurance Management Systems (SFS E-BPM)?
Business Processes Insurance Management Systems is a Corporate Workflow Management Platform that provides the communication of all business processes (sales, service, head office, etc.) of insurance companies with each other and with the elements in their ecosystem, in an integrated manner with central systems. It eliminates the need for e-mail within the organization and makes processes traceable and measurable.
What Features Do Business Processes Have in Insurance Management Systems?
Customized Insurance E-BPM Solution
Full integration with SFS Insurance Solution Modules Applicable business processes in different sectors and fields, especially insurance companies
Event and rule based architecture Customizable forms and contents Freedom to implement your own business rules with SFS Designer
Automatic / manual processes Serial / parallel processes Reminders & notifications
Performance & Control
Process monitoring Hierarchical activity reports Analysis reports (eg survey analysis)
Personal editor (agenda, calendar, personalized view) Pool users Automatic assignments Cancellation request of VIP customer with high value portfolio Responsible file manager or appraiser Automated duty (after sales calls within 6 months & visit next year after sales) Mission transfer
Follow-up of customer communication & dialogues from all service points Communication tracking for all businesses Incoming & outgoing document tracking
Integration with external systems, including consulting activities Integration support for SFS systems and external systems such as stakeholder management, policy management, collection management, claims management, reinsurance management E-mail, SMS, fax integration in business processes